3 words to improve payment card deliveries in Mongolia with Khan Bank

Khan Bank is the largest commercial bank in Mongolia, providing banking services to an estimated 70% of Mongolian families.

Khan Bank operates throughout Mongolia with 537 branches and units in Ulaanbaatar and rural areas, and offices in every province, soum and border point. Through this extensive network, the Bank provides comprehensive services to individuals, small and medium-sized enterprises (SMEs) and corporate customers.

The Bank is a major provider of payment services, including salaries, pensions, social welfare payments, and remittances. Khan Bank’s continued investment in technology has resulted in access to online banking at all branches; an extensive ATM network covering Ulaanbaatar, provincial capitals, and major soum centres; as well as nationwide access to internet, mobile, and SMS banking.

Khan Bank is the first bank in the world to introduce what3words into its operation, enabling more efficient delivery of its payment cards to customers.

“The safe and secure delivery of payment cards to the hands of our customers is critical for us. Considering the fact that addresses supplied by our customers are often not recognized by mapping platforms, we have chosen to use 3 word addresses besides conventional postal addresses in our card delivery. This means that no matter where our customers live, we will be able to deliver cards safely.” – Javkhlan Turmunkh, Deputy CEO of Khan Bank.